Contact tracing teams are overwhelmed. Each patient diagnosed with COVID-19 may have exposed 5 to 25 individuals. One new case investigation per day over two weeks can result in more than 200 contacts.
Contact tracers spend 1-2 hours on the initial patient's case investigation; up to 1 hour tracing each contact; and 3-5 minutes daily checking in on the contacts for 14 days (CDC guidance).
Follow-up alone requires one full-time equivalent for an entire day on the phone. In the surge of new COVID-19 patients and their contacts, there's no time for contact monitoring.
The Software-as-a-Service utility is easy to implement and secure. You can begin reaching out to your contacts right away.
The TruCare team will guide you through our zero-touch implementation and help you set up daily reports.
TruCare is a pay-as-you go service with a flat charge for each contact monitored only for the days they are in the program.
TruCare reaches out to each identified person on a daily basis at the time of their choosing via text or interactive voice response, on any device. TruCare manages the increasing workload at scale – as a subscription service.
TruCare enables contact tracing teams to:
TruCare contact monitoring focuses contact tracers on new patients and new contacts.
TruCare can help provide a safer environment for students, faculty and school employees.
TruCare can help mitigate the risk of exposure and get people back in the office.
For current service providers, TruCare is an ideal addition to your existing contact tracing offers. Contact us to see how to integrate TruCare for your customers.